FAQ

. Do you ship worldwide?
Yes. We ship to most countries around the world. All orders are shipped directly from Hong Kong.

2. What payment methods do you accept?
We accept major payment methods including Visa, MasterCard, and PayPal.

3. How long will my order take to arrive?
Processing time: 1–3 business days.
Estimated delivery: 7–20 business days, depending on your location.

4. What if my order does not arrive?
If your package does not arrive within the expected time, please contact us. We will track the shipment and make sure you either receive your order or a refund.

5. Do I have to pay extra fees (customs/duties)?
Customs and import duties may apply depending on your country’s regulations. These fees are the buyer’s responsibility.

6. What is your return policy?
You may return your order within 14 days of receiving it, provided the item is unused and in its original packaging.

7. What if my order arrives damaged?
If you receive a damaged item, contact us within 7 days with proof (photos). We will issue a replacement or a refund.